Question 1

How long will my project take? (Turnaround time)

Accepted Answer

Turnaround time begins 1 business day after order is submitted.
 
Logos - 7-10 Business Days
Instagram Flyers - 7-10 Business Days
Business Card Designs - 7-10 Business Days
Thank You Card Designs - 7-10 Business Days
Web designs - 4-6 Weeks
Packages - 3-6 Weeks
RUSH FLYERS ARE 1-2 BUSINESS DAYS
SAME DAY PURCHASES CAN BE PURCHASED UNDER THE PRODUCT "RUSH ORDER"
 
PLEASE KEEP IN MIND REVISIONS MAY PROLONG THE TURNAROUND TIME

Question 2

What are your hours of operation?

Accepted Answer

Mon-Fri 
8am-7pm
 
Closed Weekends & Holidays

Question 3

What is your refund policy?

Accepted Answer

I DO NOT provide Refunds. All designs come with 3 revisions so that I am able to satisfy your design's expectation. To make sure you are 100% satisfied I will work hard to create your vision. Please understand that under no circumstance can a refund be given after drafts have been released and/or the proces has begun.
 
ALL DEPOSITS ARE NON-REFUNDABLE

Question 4

What is the difference between a Standard Logo, & an Advanced Logo?"

Accepted Answer

A standard logo is a logo that has text only however it can be embellished with foil color, or gradient color. Sometimes standard logos can have borders around them as well.
 
An advanced logo contains an image, such as lashes, a silhouette image, diamonds etc.

Question 5

What Host is used for your web designs?

Accepted Answer

I use wix only. It is the most customizable hosting site. Wix sites can be standard, e-commerce, or a booking site.

Question 6

What kind of images should I send?

Accepted Answer

Make sure your brand stands out! Provide High quality images, make sure they are large enough to give your brand the professional look and attract more buyers!
Please send HIGH QUALITY PHOTOS ONLY
If you can not provide proffesional photos I suggest in purchasing stock photos. If you can't provide quality photos at all, no services will be provided to you.
 
DO NOT SEND BLURRED OR SCREENSHOTED IMAGES